Atlas Field Maps: Your First Work Order

1.0What you'll do in this guide

By the end of this guide you will open today's route, complete a work order in the field, and sync your work back to the office — including what to do when you have no signal. That's a normal day in Atlas, start to finish.

2.0Open today's route

1. Sign in and let the map load.

   Open Atlas and sign in. The first load of the day downloads your map area — stay on Wi-Fi until the blue progress bar finishes. After that, the map works offline.

2. Open your route.

   Select Routes at the bottom of the screen. Today's route is at the top, named with the date. Your stops appear as numbered pins on the map, in driving order.

3. Start your first stop.

   Select pin 1, then select Start work order. Atlas records your start time automatically — you don't need to write it down.

3.0Complete the work order

1. Fill in the checklist.

   Work through each item on the checklist. Required items are marked with a red asterisk — you can't close the order without them.

2. Attach photos.

   Select the camera icon to attach photos. Take at least one before and one after photo; Atlas labels them with time and location for you.

3. Close the order.

   Select Complete, then Confirm. The pin turns green and the map advances to your next stop.

4.0Sync at end of day

1. Check the sync badge.

   On the Routes screen, look at the cloud icon. A checkmark means everything is uploaded. A number means that many items are still waiting to sync.

2. Force a sync if needed.

   If items are waiting and you're on Wi-Fi, pull down on the Routes screen to sync now. Dispatch can't see your completed work until this number reaches zero.

5.0Common first-week questions